Privacy Policy

This Privacy Policy describes how HyperForges Pty Ltd (ABN 47 123 456 789) ("HyperForges", "we", "us", or "our"), operator of the website hyperforges.pro, collects, uses, discloses, and safeguards your personal information. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using hyperforges.pro, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Who We Are

HyperForges Pty Ltd is an Australian company registered in New South Wales. Our registered office is located at Level 12, 1 Market Street, Sydney NSW 2000, Australia. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We collect personal information that you voluntarily provide to us and information collected automatically when you use our website.

2.1 Information You Provide

• Contact form submissions: name, email address, and the content of your message.
• Newsletter subscriptions: email address.
• Community registrations: username, email address, and optional profile details.
• Tournament registration enquiries: name, email address, team name, and game title.

2.2 Information Collected Automatically

• Log data: IP address, browser type and version, operating system, referring URL, pages visited, and time and date of your visit.
• Cookies and similar technologies: session cookies, preference cookies, and analytics cookies. See our Cookie Policy for full details.
• Device information: hardware model, operating system version, and unique device identifiers.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and editorial updates (only where you have subscribed).
• To improve and personalise your experience on hyperforges.pro.
• To analyse website traffic and usage patterns using aggregated, anonymised data.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraud, abuse, and security incidents.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: where you have given us explicit consent, such as subscribing to our newsletter.
• Legitimate interests: to operate and improve our website, detect security threats, and conduct analytics.
• Legal obligation: where processing is necessary to comply with applicable Australian law.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email delivery services, analytics providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Legal requirements: if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. International Data Transfers

Some of our service providers are located outside Australia. Where we transfer your personal information overseas, we take reasonable steps to ensure that the recipient handles your information in a manner consistent with the Australian Privacy Principles, including through contractual arrangements.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form data is retained for a maximum of 24 months. Analytics data is retained in anonymised form indefinitely.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information (subject to legal retention obligations).
• Withdraw consent for processing where consent is the legal basis.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact our Privacy Officer at [email protected]. We will respond to your request within 30 days.

10. Cookies

We use cookies and similar tracking technologies on hyperforges.pro. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

11. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected] and we will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites, including game publishers, esports organisations, and streaming platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of hyperforges.pro after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:

• Privacy Officer, HyperForges Pty Ltd
• Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Email: [email protected]

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.